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Back to Search AI connectors list The Oracle Knowledge Connector enables Search AI to search across your Oracle Knowledge Base, making knowledge articles discoverable through a unified search experience.
SpecificationDetails
Repository typeCloud
Supported contentKnowledge Articles
RACL supportNo

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Prerequisites

Search AI accesses the Oracle Knowledge Base using REST APIs. You need two types of user credentials:
  • API User — Accesses the required REST API resources.
  • Console User — Used for console-level authorization.
Collect the following from your Oracle Knowledge account:
  • REST Server URL
  • API User credentials (username and password)
  • Console User credentials (username and password)
For details on creating API and Console users, see the Oracle documentation.

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Configure the Oracle Knowledge Connector

Go to the Connectors page, select Oracle Knowledge, and enter the following details on the Configuration page. Click Connect when done. Auth Config
FieldDescription
NameUnique name for the connector in Search AI
Host URLURL of your Oracle B2C Service Knowledge Advanced server
Article URLURL where knowledge articles are hosted (used for article links in search results)
Authentication UserUsername for the API user
Authentication PasswordPassword for the API user
Authorization UserUsername for the Console user
Authorization PasswordPassword for the Console user
Site NameName of the site from which you are accessing the APIs