Release Notes by Module
| Module | Description |
|---|---|
| Automation AI | Feature updates and enhancements for DialogGPT, agent flows, agent node, prompts, and channel integrations. |
| Search AI | Updates to connectors, content extraction, retrieval strategies, answer generation, and analytics. |
| Contact Center AI | Enhancements to the agent console, queue management, campaigns, routing, and supervisor tools. |
| Agent AI | Updates to the Agent AI widget, agentic copilot, integration support, and real-time coaching. |
| Quality AI | Updates to AutoQA, conversation mining, evaluation metrics, audit workflows, and reporting. |
| Voice Gateway | Enhancements to ASR/TTS providers, SIP trunk configuration, call control, and voice utilities. |
| Platform Services | Updates to LLM and generative AI framework, channels, app settings, admin console, and APIs. |
| Deprecations | Information on deprecated components, migration timelines, and upgrade guidance. |