Agent Platform
Build intelligent, autonomous AI agents that understand context, take actions, and deliver results at enterprise scale. Create multi-agent systems with orchestration, tools, and knowledge.
AI for Work
Unified platform for enterprise productivity. Deploy custom and pre-built AI agents that connect to your systems and automate workflows across Microsoft Teams, Slack, and web.
AI for Service
Secure, scalable AI solutions for creating engaging customer experiences across voice and digital channels. Includes Automation AI, Search AI, Contact Center AI, Agent AI, and Quality AI.
AI for Process
Streamline knowledge-intensive business processes with autonomous AI agents. No-code workflow design with human-in-the-loop capabilities and custom model deployment.
Platform Architecture
┌───────────────────────────────────────────────────────────────────────┐
│ Kore.ai Platform │
├───────────────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────────┐ ┌─────────────────┐ ┌─────────────────┐ │
│ │ AI for Work │ │ AI for Service │ │ AI for Process │ │
│ │ │ │ │ │ │ │
│ │ • Custom │ │ • Automation │ │ • Workflows │ │
│ │ Agents │ │ AI │ │ • AI Nodes │ │
│ │ • Pre-built │ │ • Search AI │ │ • Human-in- │ │
│ │ Solutions │ │ • Contact │ │ the-loop │ │
│ │ • Enterprise │ │ Center AI │ │ • Model Hub │ │
│ │ Knowledge │ │ • Agent AI │ │ • Fine-tuning │ │
│ └─────────────────┘ └─────────────────┘ └─────────────────┘ │
│ │
├───────────────────────────────────────────────────────────────────────┤
│ Agent Platform │
│ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │
│ │Orchestration│ │ Tools │ │ Knowledge │ │ Guardrails │ │
│ └─────────────┘ └─────────────┘ └─────────────┘ └─────────────┘ │
│ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │
│ │ Models │ │ Prompts │ │ Evaluation │ │ Analytics │ │
│ └─────────────┘ └─────────────┘ └─────────────┘ └─────────────┘ │
└───────────────────────────────────────────────────────────────────────┘
| Product | Get started | Key features |
|---|---|---|
| Agent Platform | Get started | Orchestration, Agents, Tools, Prompts, Evaluation, Guardrails |
| AI for Work | Get started | Custom Agents, Pre-built Solutions, Analytics, Workspaces and Directory Sync |
| AI for Service | Get started | Automation AI, Search AI, Contact Center, Agent AI, Quality AI |
| AI for Process | Get started | Workflows, Model Hub |
Feedback and Support
Community Discussion Forum
Search for exiting discussion threads or start a fresh post with your queries.
Academy
Join our online trainings designed to give you in-depth knowledge of our products and features.
Contact Kore.ai Support
Reach out to our technical support team for any special requests, queries, and product feedback.