If you have existing NLP-based apps, you can continue to maintain them. Migrate to DialogGPT to leverage AI Agents and agentic capabilities. See Migration Path: XO10 to XO11.
Reference Documentation
Use the links below to find documentation for traditional NLP features.Knowledge AI
| Topic | Document |
|---|---|
| About Knowledge AI | Knowledge AI Introduction |
| About KG | Knowledge Graph Overview |
| Terminology | Knowledge Graph Terminology |
| Build a KG | Build a Knowledge Graph |
| Manage KG | Manage FAQs |
| Knowledge Extraction | Knowledge Extraction |
| Prepare Data for Import | Create KG from CSV and JSON |
| Import or Export KG | Import and Export Knowledge Graph |
| Auto-Generate KG | Generate a Knowledge Graph |
| KG Analysis | Knowledge Graph Analysis |
Natural Language
| Topic | Document |
|---|---|
| About NLP | NLP Introduction |
| NLP Optimization | Optimizing Bots |
| NLP Guidelines | NLP Guidelines |
| About NLP Training | NLP Training Overview |
| The ML Engine | Machine Learning Engine |
| Model Validation | Model Validation |
| FM Engine | Fundamental Meaning |
| KG Engine | Knowledge Graph Training |
| Traits Engine | Traits |
| Ranking and Resolver | Ranking and Resolver |
| Training Validations | Training Validations |
| NLP Engine Configurations | Engine Tuning |
| Multi Intent Detection | Multi Intent Detection |
| Amend Entities | Amend Entities |
Conversation Intelligence
| Topic | Document |
|---|---|
| About Intelligence | Intelligence Overview |
| Context Management | Context Management |
| Standard Responses | Standard Responses |
| Manage Interruptions | Manage Interruptions |
| Ignore Words and Field Memory | Ignore Words and Field Memory |
Testing
| Topic | Document |
|---|---|
| About Test and Debug | Test and Debug Overview |
| Test - NLP | Talk to Bot |
| Playground | Playground |
| Utterance Testing | Testing Your Bot with NLP |
| Health and Monitoring | Virtual Assistants Health and Monitoring |
| Batch Testing | Batch Testing |
| Conversation Testing | Conversation Testing |
Advanced Topics
| Topic | Document |
|---|---|
| Intent Discovery | Intent Discovery |